Frequently Asked Questions: WoolyFoot – Natural Hikers’ Wool
Q: What is WoolyFoot made of?
A: WoolyFoot is made from 100% natural, lanolin-rich sheep wool sustainably sourced across Europe. It’s biodegradable, eco-friendly, and free of synthetic materials.
Q: What are the benefits of using WoolyFoot?
A: WoolyFoot prevents blisters, cushions pressure points, and keeps feet dry. Its lanolin content naturally moisturizes skin and protects against irritation.
Q: What is hikers’ wool, and is it the same as walking wool or anti-pressure wool?
A: Yes, hikers’ wool is also known as walking wool or anti-pressure wool. It’s a natural wool designed to prevent discomfort caused by foot friction, pressure, or moisture.
Q: How do I use WoolyFoot?
A:
- Tear a small piece.
- Place it on areas prone to blisters or friction.
- Secure it under your sock or shoe for instant comfort.
Q: Can WoolyFoot be used for anything other than blister prevention?
A: Absolutely! WoolyFoot can be used for:
- Natural toe spacers for alignment.
- Blister protection for ice skating or ballet.
- Keeping feet warm in winter boots.
- Cushioning for corns, bunions, or general foot pain.
Q: Is WoolyFoot suitable for sensitive skin?
A: Yes, its lanolin-rich, hypoallergenic composition is gentle on most skin types. A patch test is recommended for very sensitive skin.
Q: How long does a pack of WoolyFoot last?
A: One 30-gram pack provides enough wool for 25–35 applications, depending on usage.
Q: How do I store WoolyFoot?
A: Keep it in a cool, dry place, away from moisture, to maintain its quality.
Q: Is WoolyFoot reusable?
A: For hygiene reasons, single-use is recommended.
Q: Can WoolyFoot be used on open wounds?
A: No, it should not be applied to open wounds to avoid infection.
Q: Is WoolyFoot eco-friendly?
A: Yes, WoolyFoot is 100% biodegradable and sustainably sourced across Europe.
Q: Who can benefit from WoolyFoot?
A: WoolyFoot is perfect for:
- Hikers, runners, and walkers.
- People on their feet all day.
- Ice skaters, ballerinas, and dancers.
- Those needing toe spacers or bunion support.
- Anyone wanting foot warmth in winter.
Q: Can WoolyFoot be used during sports?
A: Absolutely! WoolyFoot’s moisture-wicking, friction-reducing properties make it ideal for activities like running, hiking, or ice skating.
Q: How is WoolyFoot cleaned before packaging?
A: It is professionally cleaned to cosmetic-grade standards for safety and hygiene.
Q: How does lanolin in WoolyFoot benefit my feet?
A: Lanolin moisturizes, reduces friction, and keeps feet protected from blisters and cracks.
Q: How quickly can you answer my question?
A: We reply to messages and emails within 24 hours.
Q: Can I change my shipping address after placing an order?
A: If your order hasn’t shipped, we’ll try to update the address. Email us ASAP with your name and order number.
Q: How long does processing take?
A: Orders are processed in 1–3 business days, with most shipped within 24 hours.
Q: Where do you ship?
A: We ship everywhere in Europe.
Q: What if I receive a damaged item?
A: Contact us with your name and order number, and we’ll assist you promptly.
Q: How do I track my order?
A: Use the Track My Order link on the Home Page or Main Menu. Enter your tracking number to see your package's status.
Q: What if the tracking says delivered, but I haven’t received my order?
A: Contact your local postal service and email us at hello@woolyfoot.com for additional help.
Q: What if an item is missing or damaged?
A: Let us know within 30 days of delivery via the Contact Us page or email hello@woolyfoot.com to resolve the issue.
Still have questions?
Email us at hello@woolyfoot.com, and we’ll respond within 24 hours!